Lab Academy - Improve Your Daily Lab Work

The “why” is one of the key questions for every scientist. Beyond the standard working steps in the lab, there are aspects which are of interest. Aspects which are commonly not part of trainings and studies in universities, which are not described in an operating manual or product brochure, where the colleague fails to answer but which are important for real life in the lab.
Countless working hours of engineers, chemists, molecular biologists, biotechnology experts, and other colleagues flow into the development of Eppendorf instruments and consumables – thus creating a large pool of invaluable knowledge and experience about processes in the lab.
Find yourself describing typical challenges in your daily routine and learn how to improve your results by considering simple tips and tricks.

Services by Product Groups

Automation Service

epMotion^® and it’s dispensing tools are precisions instruments. As such, they should be regularly maintained and calibrated,
which will help ensure continuing high accuracy, precision and reproducibility.

Bioprocess Service

Technologically demanding products require first-class service to ensure that the results they produce are optimized. Customers can rely on Eppendorf Bioprocess Service Technician for superior support for their bioprocess products, beginning with startup of the system. The services range from technical support and troubleshooting to delivery of replacement parts on short notice and customer-specific maintenance programs.

Incubator Service

Accurate measurement and control feedback of multiple environmental variables is necessary in order that cell growth and proliferation is optimized, at the same time minimizing intercellular variation in physiology, metabolic function and expression. Our service programs including maintenance and calibration services ensure that your CO2 Incubator is operating at peak performance.

Mastercycler® Service

The exact adherence of defined temperatures is a crucial for reproducible PCR. To ensure your thermocycler is operating consistently at peak performance for an extended lifetime regular maintenance and temperature verification is highly recommended.

Pipette Service

The precision and accuracy of pipettes and dispensers are important for the quality of all your work results. Regular maintenance and calibration of pipettes by Eppendorf assures a consistent result quality.

Shaker Service

Consistent, reliable biological shaker operation with repeatable performance is essential to ensure that cell growth and proliferation continues under stable, predictable environmental conditions. With our preventive maintenance service options we will make sure that your biological shakers are in good working condition by professional inspection service.

Temperature Control & Mixing Service

To guarantee you the precise heating, cooling and mixing functions of your Eppendorf ThermoMixer^® , MixMate^® and ThermoStat according to manufacturer’s specifications we offer maintenance services ensuring consistently reliable results.

ULT Freezer Service

Our preventive maintenance offerings ensure that stored samples are protected through continuous refrigeration efficiency, reliability, and rapid recovery of storage temperatures to pre-set levels following door openings.

Centrifuge Rotor Service

Centrifuge rotors and buckets are subject to normal wear and tear during regular operation and may be damaged as a result. Our Rotor Assurance Plans offer professional inspection services and evaluation of Eppendorf rotors.

Recorded webinars

Culture of 3D Cell Aggregates in Perfusion

In this webinar, our colleague Ankita Desai reviewed a research example for process development with the human tumor cell line H157, cultivated in stirred-tank mini bioreactors as 3D cell aggregates in perfusion.

Cell Culture Scale-Up Using Stirred-Tank Single-Use Bioreactors

We discussed several scaling approaches, such as constant tip speed, kLa, and power number-based scale-up. Data will be underlined with two case studies.

Perfusion Process Development

In this webinar, our colleague Amanda Suttle presented cell retention technologies suitable for small and bench scale bioprocessing. She showed a case study of an ATF-based CHO cell perfusion process at a working volume of 1 L.

198 Elements

NGS library preparation: How protocols using magnetic beads profit massively from automated pipetting

Remote Bioprocess Monitoring with BioNsight^® cloud

Clean and secure cell thawing

What is the best way to thaw cells? Hand-warming vs. water bath immersion vs. automated cell thawing

How to Stop Dripping When Pipetting Volatile Liquids

Bridging Platforms for Enhanced Harmonized Bioprocess Data Collaboration